FAQ & help

Absolutely! 5kVIZ prioritizes your privacy with a local-first approach:

• No data collection: We never store, collect, or transmit your personal Parkrun information
• Client-side processing: All analytics are generated locally in your browser
• No databases: We don't maintain any databases of user information
• Minimal permissions: 5kVIZ only requests access to Parkrun domains
• Open approach: We're transparent about our data handling practices

Your Parkrun data stays private and secure, processed only on your device.

No, 5kVIZ is not affiliated with Parkrun. We're independent Parkrunners who love the community and want to enhance the experience.

We Parkrun - We're supporting, not competing:

• Parkrun focuses on their core mission of free, weekly 5K events
• 5kVIZ provides extended data analytics and visualisations
• We augment rather than replace the official Parkrun experience
• We respect Parkrun's inclusive, community-driven values

Think of us as enthusiastic fans building tools for fellow enthusiasts!

5kVIZ uses minimal permissions necessary to function:

• Access to Parkrun: To read and enhance your results pages
• Storage: To save your preferences and settings locally
• No network requests: We don't make external API calls or send data anywhere

These permissions are standard for browser extensions that enhance specific websites.

Installing 5kVIZ is quick and easy:

1. Visit the Chrome Web Store page
2. Install: Click "Add to Chrome" and confirm
3. Test: Go to Parkrun, log in and visit your Parkrun results page to see 5kVIZ in action

The extension works automatically once installed - no additional setup required!

5kVIZ currently supports Google Chrome only.

Sign up to hear about future browser support.

If 5kVIZ isn't appearing, try these troubleshooting steps:

1. Check you're on a Parkrun profile page: 5kVIZ only activates on parkrun.org.uk results pages
2. Refresh the page: Sometimes a simple refresh helps
3. Check the extension is enabled: Look for the 5kVIZ icon in your browser's extension toolbar

Creating beautiful shareables is easy with 5kVIZ:

1. Sign in: Make sure you've signed in to your Parkrun account. The share button is only available when you've signed in.
2. Visit your Parkrun results: Navigate to your athlete results page
3. Look for the Share section in 5kVIZ: 5kVIZ adds sharing options to your results
4. Choose your shareable type: Weekly summary, milestone, or personal best
5. Download or share: Save the image and share it to social media

Shareables are automatically sized for Instagram, Facebook, and X

5kVIZ automatically tracks popular Parkrun challenges:

Alphabet Challenge:

• Run events starting with each letter A-Z
• Visual grid shows completed letters
• Progress tracking

Calendar Challenge:

• Run on every date of the year
• Calendar view shows completed dates

Days of Week:

• Track runs across all days of the week
• Special recognition for non-Saturday runs