Support
A question, a problem, or numbers that look wrong? Here's how to reach us.
Get in touch
Email us
Write to us at lumintica+5kviz@gmail.com. We read everything that lands in the inbox.
Email usChrome Web Store
Using Chrome? Report a problem or ask a question on 5kVIZ's support hub on the Chrome Web Store.
Support hubFAQ & Help
Answers to common questions about installing 5kVIZ, the pages it works on and what it shows.
Read the FAQHelp us help you
If something isn't working, tell us the address of the parkrun page you were on, what you expected to see and what you saw instead, and which browser and device you were using. A screenshot helps too.
Please never send us your parkrun password. 5kVIZ doesn't need it, and neither do we.
5kVIZ is independent and not affiliated with parkrun. For questions about your parkrun results or profile, contact parkrun.